Shipping
Delivery & Returns
Order Processing Time:
At The Paper Collective, we approach the creation of personalised party favors and stationery with a dedicated commitment to excellence. Each piece is thoughtfully handcrafted, ensuring a unique and special touch that elevates your celebrations.
Because we prioritise quality, please understand that our products require time to be meticulously crafted. Currently, our turnaround time for orders is approximately 5-10 business days from the date of purchase. However, there are options to fast-track orders on request. For custom designs and intricate party packages, additional time may be required.
To ensure timely delivery, we advise placing your orders well ahead of your event date.
Shipping within Australia:
We offer nationwide delivery through trusted carriers such as Australia Post or Sendle, with express shipping options available.
Standard shipping times vary depending on your location within Australia, typically ranging from 5 to 10 business days. Express shipping generally takes between 2 to 4 business days.
Shipping costs are calculated at checkout based on factors such as the quantity of products ordered, their weight, and destination. Please note that shipping charges are subject to change without prior notice to accommodate various shipping methods.
International Shipping:
International shipping is acceptable. Shipping costs and time for international orders are determined by factors such as the destination country and package dimensions, calculated at checkout.
Local Pick-up:
We're pleased to offer local pick-up for customers in South Melbourne, Victoria.
Pick-up hours are available by appointment. You'll receive notification when your order is ready for collection.
Local Delivery:
We can provide local delivery through Melbourne Metro.
Dispatch Delays:
While we strive to meet your dispatch date, occasional delays may occur during peak periods. Orders are prioritised based on placement to ensure timely delivery. Please note that larger orders may require additional production time.
Order Processing Time:
At The Paper Collective, we approach the creation of personalised party favors and stationery with a dedicated commitment to excellence. Each piece is thoughtfully handcrafted, ensuring a unique and special touch that elevates your celebrations.
Because we prioritise quality, please understand that our products require time to be meticulously crafted. Currently, our turnaround time for orders is approximately 5-10 business days from the date of purchase. However, there are options to fast-track orders on request. For custom designs and intricate party packages, additional time may be required.
To ensure timely delivery, we advise placing your orders well ahead of your event date.
Shipping within Australia:
We offer nationwide delivery through trusted carriers such as Australia Post or Sendle, with express shipping options available.
Standard shipping times vary depending on your location within Australia, typically ranging from 5 to 10 business days. Express shipping generally takes between 2 to 4 business days.
Shipping costs are calculated at checkout based on factors such as the quantity of products ordered, their weight, and destination. Please note that shipping charges are subject to change without prior notice to accommodate various shipping methods.
International Shipping:
International shipping is acceptable. Shipping costs and time for international orders are determined by factors such as the destination country and package dimensions, calculated at checkout.
Local Pick-up:
We're pleased to offer local pick-up for customers in South Melbourne, Victoria.
Pick-up hours are available by appointment. You'll receive notification when your order is ready for collection.
Local Delivery:
We can provide local delivery through Melbourne Metro.
Dispatch Delays:
While we strive to meet your dispatch date, occasional delays may occur during peak periods. Orders are prioritised based on placement to ensure timely delivery. Please note that larger orders may require additional production time.